RETURNS POLICY

 

If you're looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

 

We'll also pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.)

 

Please note the following exceptions to our return and exchange policy: 

 

• Returned items must have tags still on and be returned in original packaging

• Returned items must have no visible signs of wear or use

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. 

 

This period includes the transit time to us to receive your return from the shipper (5 to 10 business days), the times it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

If you need to return an item, please send us an email to info@trikton.com with your order number and details about the product that you would like to return for exchange or refund. We will respond to you quickly with instructions on how to return items from your order.  

 

All shipping to us must be pre-paid and insured. We will not be liable for lost in-bound packages. Our policy requires that products accepted for return be clean. 

 

If you prefer, we can send you a shipping label, and the cost will be deducted from the refund if the return has not been a consequence of our error (you received an incorrect or defective item, etc.)

 

If you have any questions about our policy, please send us an email to info@trikton.com.